Hi there, we're c4preworkout.com and welcome to our privacy policy. This policy sets out how we handle your personal information if you're a c4 pre-workout supplements platform user or visitor to our Sites. When we say 'we', 'us' or 'c4 pre-workout supplements' it's because that's who we are and we own and run the Sites. If we say 'policy' we're talking about this privacy policy. If we say 'user terms' we're talking about the rules for using each of the Sites. The rules vary by product and each product makes them separately available and seeks consent to them separately to this policy.

The type of personal information we collect

We collect certain personal information about visitors and users of our Sites. The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, content you direct us to make available on our Sites (such as item descriptions) and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes). We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites. We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

How we use personal information

We will use your personal information: To fulfil an order, or take steps linked to an order: in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our website. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:

1. operating the Sites;
2. providing you with services described on the Sites;
3. verifying your identity when you sign in to any of our Sites;
4. responding to support tickets, and helping facilitate the resolution of any disputes;
5. updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates;
6. carrying out technical analysis to determine how to improve the Sites and services we provide;
7. monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
8. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
9. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
10. training c4 pre-workout supplements staff about how to best serve our user community;
11. improving our products and services;
12. providing general administrative and performance functions and activities; and
13. Where you give us consent: providing you with marketing information about products and services which we feel may interest you; and customizing our services and websites, like advertising that appear on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalized experience. For purposes which are required by law. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

How we use personal information

We will disclose personal information to the following recipients: companies that are in the c4 pre-workout supplements group which are located worldwide authors of any items or services made available to you, so they can facilitate support and license validation, who may be located in any of the countries our products are available in; subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in US; technical and customer support services which are located in Malta, US, UK and the Philippines; recruitment agencies which are located in US, UK and Malta; marketing and analytics services which are located in the US; security and fraud prevention services which are located in the US; subscription management services which are located in the US; payment processing services which are located in the US and UK; identification verification services located in the US; and operational tooling services which are located in the US. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations. our professional advisers (lawyers, accountants, financial advisers etc.) which are located in the US and EU regulators and government authorities in connection with our compliance procedures and obligations; a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase; a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity; a third party, in order to enforce or defend our rights, or to address financial or reputational risks; a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and other recipients where we are authorized or required by law to do so.

Where we transfer and/or store your personal information

We are based in US so your data will be processed in the US. Some of the recipients we have described in section 10 above, and to whom we disclose your personal information, are based outside US in places like Canada, Ireland, Philippines, Poland, Romania, UK, Philippines and the US. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy. privacy@c4preworkout.com

Marketing Choices regarding your personal information

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can 'opt-out' of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

How to Unsubscribe

You can 'opt-out' of any communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies and web analytics

For more general information on cookies, see https://www.allaboutcookies.org. When you visit our Sites, there's certain information that's recorded which is generally anonymous information and does not reveal your identity. If you're logged into your account some of this information could be associated with your account. We're talking about the following kinds of details: your IP address or proxy server IP address; the domain name you requested; the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection; the date and time of your visit to the website; the length of your session; the pages which you have accessed; the number of times you access our site within any month; the file URL you look at and information relating to it; the website which referred you to our Sites; and the operating system which your computer uses. Occasionally, we will use third